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General Conditions of Use (GCU) and Sales (CGV)

These General Terms and Conditions of Use and Sale (hereinafter the "GTC/GTS") govern the access and use of the website comarbel.fr (hereinafter the "Site") as well as the booking and purchase of sea trip services offered by COMARBEL (hereinafter the "Provider" or "we"). By accessing the Site or booking a service, you acknowledge that you have read, understood, and unreservedly accepted all of these GTC/GTS.

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1. Legal Information

 

Company Name: SAS COMPAGNIE MARSEILLAISE DES BATEAUX ELECTRIQUES Registered Office Address: 7 Rue Bailli de Suffren, Marseille, 13001 Phone Number: +33 7 69 02 33 45 Email Address: contact@comarbel.fr Registration Number (Siret/RCS): 91218642600017 Publication Director: Léonard DAVID-CIEUTAT Site Host: Wix Online Platforms Limited, 1 Grant's Row, Dublin 2 D02HX96, Ireland

 

 

2. Definitions

 

Client: Any natural or legal person who books or purchases a service from COMARBEL. Service: Refers to the sea trips, excursions, or services offered by COMARBEL, as described on the Site. Site: The website accessible at comarbel.fr. Boat: Refers to LE VICKE or LE COMARBEL, or any other vessel used by the Provider for the execution of the Services. Captain: The Provider's representative on board the Boat, solely responsible for decisions concerning navigation and safety.

 

 

3. Purpose

 

The purpose of these GTC/GTS is to define the conditions under which the Client may access the services offered by COMARBEL and the terms of booking and sale of the Services.

 

 

4. Booking and Payment

 

Booking Process: Bookings can be made directly by phone at +33 7 69 02 33 45 or by e-mail at contact@comarbel.fr. The Provider may implement an online booking system at a later date. Booking Confirmation: Any booking is firm and final after confirmation by COMARBEL, generally by e-mail, and after full payment of the price of the Service, unless otherwise agreed in writing. Prices: The prices of the Services are indicated on the Site and are expressed in euros (€) including all taxes (TTC). Prices are subject to change at any time by the Provider, but Services will be invoiced based on the rates in effect at the time of booking validation. Payment Methods: Payment is made according to the terms agreed upon at the time of booking (bank transfer, credit card via a payment terminal if available, cash). A deposit may be required for tailor-made services.

 

 

5. Conditions for Service Execution

 

Punctuality: The Client undertakes to arrive at the agreed meeting point at least 15 minutes before the scheduled departure time. Any delay by the Client will not result in a refund or postponement of the Service. Safety On Board:

  • The Captain is the sole master on board and the sole decision-maker concerning the itinerary, speed, and any modifications to the route for safety reasons (weather conditions, etc.).

  • Clients must comply with the Captain's safety instructions and current maritime regulations.

  • Wearing a life jacket may be made mandatory by the Captain depending on conditions.

  • Any person clearly under the influence of alcohol or drugs may be refused access to the Boat without possibility of refund. Boat Capacity: The maximum number of passengers per Boat is strictly limited to 3 for LE COMARBEL and 6 for LE VICKE. This limit cannot be exceeded under any circumstances. Weather Conditions: Services are subject to weather conditions. In the event of unfavorable conditions deemed dangerous by the Captain, the Service may be cancelled or postponed. In this case, the Client will have the choice between a full refund or a postponement of the Service to a later date. Pets: Pets are not allowed on board, unless otherwise agreed in writing by COMARBEL. Valuables: COMARBEL declines all responsibility in case of loss, theft, or deterioration of the Client's personal effects on board the Boat.

 

 

6. Modification and Cancellation

 

Cancellation by the Client:

  • Cancellation more than 72 hours before departure: Full refund of the Service, or possibility of postponement.

  • Cancellation between 72 and 24 hours before departure: 50% of the Service price will be retained.

  • Cancellation less than 24 hours before departure or non-appearance (no-show): No refund will be issued. Any cancellation request must be made by e-mail to contact@comarbel.fr. Modification by the Client: Any request for modification (date, time) is subject to COMARBEL's agreement and the Boat's availability. Modification fees may apply. Cancellation or Modification by the Provider: COMARBEL reserves the right to cancel or modify a Service in case of force majeure (unfavorable weather conditions, technical problem on the Boat, etc.) or if the minimum number of participants is not reached for certain Services (if applicable). In this case, the Client will have the choice between a full refund or a postponement of the Service.

 

 

7. Liability

 

Provider's Liability: COMARBEL undertakes to provide the Services in accordance with the descriptions on the Site and these GTC/GTS. The Provider's liability cannot be engaged in cases of force majeure, an unforeseeable and insurmountable event by a third party, or due to the Client's actions. Client's Liability: The Client is responsible for any damage caused by their fault, negligence, or non-compliance with the safety instructions on board the Boat.

 

 

8. Personal Data Protection

 

COMARBEL undertakes to protect the confidentiality of personal information provided by the Client. The data collected is used solely for the purpose of executing the Services and is not transmitted to third parties without the Client's consent, except where legally required. In accordance with the General Data Protection Regulation (GDPR), the Client has a right to access, rectify, delete, and object to the processing of their personal data. To exercise these rights, please contact us at contact@comarbel.fr.

 

 

9. Intellectual Property

 

All content on the Site (texts, images, videos, logos, etc.) is the exclusive property of COMARBEL or its partners and is protected by French and international intellectual property laws. Any reproduction, representation, modification, publication, transmission, or distortion, in whole or in part, of the Site or its content, by any means whatsoever, without the express written authorization of COMARBEL, is prohibited and constitutes an infringement punishable by articles L.335-2 and following of the Intellectual Property Code.

 

 

10. Applicable Law and Disputes

 

These GTC/GTS are governed by French law. In the event of a dispute, the parties will endeavor to find an amicable solution. Failing an amicable agreement, the competent courts of Marseille shall have exclusive jurisdiction.

 

 

11. Modification of GTC/GTS

 

COMARBEL reserves the right to modify these GTC/GTS at any time. The applicable GTC/GTS are those in force at the time of booking.

Marseille, France

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